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E-mail archival solutions rely on journaling to record all messages sent
and received by a specific Store and their recipients for compliance.
Typically, these solutions are configured to read the journal mailbox
weekly, and index the messages for archival before deleting them from
the journal mailbox. Messages remain in the journal mailbox only as long
as needed to be archived, keeping the journal mailbox from growing
without limits. Without journaling, e-mail archive solutions would not
have a means to record all messages sent and received and as a result
would not be able to comply with most regulations that require a record
of all business e-mail communications.
Figure 1. Configuration Check-box to Enable Journaling
To enable message-only journaling, open Exchange System Manager,
expand Servers, expand , expand ,
and then right-click the mailbox store. On the General tab, select
Archive all messages sent or received by mailboxes on this store, and
then click Browse to specify a mailbox as the journaling mailbox.
(Figure 1.) All journalized messages for senders on this mailbox store
are sent to the mailbox you specify. To enable envelope journaling you
additionally need to use the exejcfg tool that is available in the
Exchange Server 2003 SP1 download in the i386\RTW directory.
To assist you with your e-mail archive planning read Microsoft
Technet, “Journaling
with Exchange Server 2003”. This excellent article
provides a detailed explanation of journaling, its performance related
issues and its proper configuration.
To assist you with general issues surrounding e-mail policy and
e-mail archival for compliance, several good books are available. Here
are three excellent texts I recommend.
E-Mail Rules: A Business Guide to Managing Policies, Security, and
Legal Issues for E-Mail and Digital Communication, by Nancy Flynn,
Randolph Kahn. 2003.
Information Nation: Seven Keys to Information Management
Compliance, by Randolph Kahn, Barclay T. Blair. 2004.
Managing Your E-Mail : Thinking Outside the Inbox, by
Christina Cavanagh. 2003. |
