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What's New and Cool in Exchange 2007

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Out of Office

In both OWA and Outlook 2007 the Out of Office (OoO) wizard has been redesigned.   Users can now define when their out of office time starts and stops.   This should help eliminate those OoO messages where a user has been back in the office for a few days already.   HTML formatting can be used for OoO messages and different messages can be defined for internal and external messages.   OoO messages to external users can further be limited to only users that existing in a user's Contact list, in Outlook.   These settings can be overridden by Exchange Administrators.

Outlook Web Access

OWA will have a similar look and feel to OWA in Exchange 2003, so users will not have to learn a completely new client.   The new version of OWA will have auto-complete when sending messages, and better Global Address List (GAL) lookup capabilities.   The new GAL lookup control lets you browse and search the GAL.   It also shows the users contact details, free/busy, and organization information when a user is selected from the GAL.   OWA will now include a search capability, which utilizes the new searching support in Exchange 2007 to quickly find messages in a user's mailbox.   Another new feature is the   Document Access   ability that will allow users to access documents in SharePoint and on UNCs, see Figure 2 - Document Access Settings.   This support is provided by the Exchange server which is actually proxying the user  s access to SharePoint and/or UNC locations.   This will allow users to open, in read-only format, items that would have required a VPN connection before.   Lastly, OWA will now render Microsoft Office, PDF, and other file types within OWA.   This eliminates the requirement of having to have Word, for example, installed on the system the user is accessing OWA from.   There are various other UI improvements for e-mail, meetings, tasks, security, etc in OWA 2007.

Figure 2 - Document Access Settings

From an administrator  s viewpoint, OWA has many more options that can be controlled, see Figure 3 - OWA Settings.   Document Access can be prevented on public computers, for example, so users can not access files in SharePoint or on file shares (UNC).   That control can also be setup on a per user basis.   The ability to control what documents can be viewed or downloaded in OWA has also been greatly simplified.   For those environments that require additional security, smart cards and other second factor authentication methods can be required for all users or on a per user basis.

Figure 3 - OWA Settings

Unified Messaging

This is a major new addition to Exchange.   With a Unified Messaging (UM) server and a VoIP system in place, users can start getting their voice mails in their Inbox.   Even without a VoIP system, users will be able to call into the Exchange server to listen to messages, review or change meetings, forward messages, and more.   Incoming faxes will also be supported by the UM server.   Another feature provided by UM will be the Auto Attendant, which is used to provide a telephone directory or   Push 1 for Sales   type response.   Voice mails can be listened in both Outlook and OWA 2007, they are included as WAV attachments in older versions of Outlook.   In addition, voice messages can be forwarded to a phone.   When a voice message is forward to a phone the Exchange server will call the number provided by the user and play the message to them.   The list of supported PBX and VoIP gateways still hasn't been published at the time of this writing.   Finally, UM supports speech recognition so you can say things like   Postpone meeting 30 minutes. 

Topology

In Exchange 2007, all messages MUST go though an Exchange server with the Hub Transport role configured on it.   Even messages between users on the same server and same database are still sent though the Hub Transport role.   The main reasons for this is that the Hub Transport role is responsible for running all transport agents that are used for message filtering, archiving, ELC, etc.  

 

What's New and Cool in Exchange 2007

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Copyright Stephen Bryant 2008