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Configuring Reverse DNS for Exchange

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Testing

If you just made the changes to DNS it may take 24-72 Hrs for any cached entries in DNS servers on the Internet to be refreshed.   So it  s best to wait a few days before testing.

  1. Goto one of the various web sites that let you test DNS entries, mainly reverse DNS entries

           The example below uses http://www.webmaster-toolkit.com/ns-lookup.shtml

           Another good test site: http://www.dnsstuff.com/

o   This site also has a single test that will query the various black\block list servers on the internet.   It  s good to check the IP address against these monthly.

  1. Enter in the IP address of the server that transmitting mail to the Internet
  2. Confirm it resolves to the DNS PTR entries created above
    Examples:
  3. Test the IP at another site

           This example uses: http://postmaster-us.info.aol.com/tools/rdns.html

  1. Enter in the IP address of the server that transmitting mail to the Internet
  2. Confirm it resolves to the DNS PTR entries created above
    Example:
  3. Send an e-mail to another provider, like yahoo.com or an external Exchange system, to verify the host name is being used correctly
    Examples:
    From Yahoo.com:

    Using Outlook on a different Exchange system:

           In the above examples the   Received:   line is the key line.   In this case the server connecting to mta128.mail.re2.yahoo.com and email.c2.net was 63.227.36.13 and this server said it was mail.altered.com, which is correct.

  1. You can do a similar test by following the steps at: http://postmaster-us.info.aol.com/tools/ipverify.html

Conclusion

Using the steps above you will be able to reduce the chance of mail being sent from your Exchange server from being blocked or flagged as spam.   Given the millions of spam messages sent per day it in critical that you do everything possible to prevent your mail from being blocked.   Other good steps are to configure Sender ID and to verify that messages are being transmitted from an IP address that you have correctly configured DNS for.

Configuring Reverse DNS for Exchange

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Copyright Stephen Bryant 2008