Become a Columnist Microsoft Exchange Site Microsoft Support SiteMSDN Exchange Site

   

Subscribe to OutlookExchange
Anderson Patricio
Ann Mc Donough
Bob Spurzem
Brian Veal
Catherine Creary
Cherry Beado
Colin Janssen
Collins Timothy Mutesaria
Drew Nicholson
Fred Volking
Glen Scales
Goran Husman
Guy Thomas
Henrik Walther
Jason Sherry
Jayme Bowers
John Young
Joyce Tang
Justin Braun
Konstantin Zheludev
Kristina Waters
Kuang Zhang
Mahmoud Magdy
Martin Tuip
Michael Dong
Michele Deo
Mitch Tulloch
Nicolas Blank
Pavel Nagaev
Ragnar Harper
Ricardo Silva
Richard Wakeman
Russ Iuliano
Santhosh Hanumanthappa
Steve Bryant
Steve Craig
Todd Walker
Tracey J. Rosenblath
 
 
BackupExec
Reader comments compiled by Mitch Tulloch
Hi Mitch,

We use BackupExec, mainly for the reason it has worked as expected (most of the time) over the years we have been running all Exchange versions.

We are satified with it. Our Exchange stores are less than 5GB so far. We are using a Sony DAT tape drive, with an Adaptec SCSI, if I remember correctly. But about 60% of our customers, large and small, are using the BackupExec (with the Exchange addon, of course). I don't think the backup programs are the real problem; its more ignorant administrators, IMHO. :)

/Göran

What about the other 40% of your customers? What would you say would be the next most used backup solution?

Mitch

Arcserve is number two. I would guess maybe 20-25%.

NTBackup is very uncommon in production environment, at least what I have seen. But I will also say that I don't think it´s bad, NTBackup is a good choice for smaller organizations, especially the W2K version

/Göran


We use Veritas Backup Exec. It works and they have good support. That is the reason why CA is very very very very low on my list.

/Martin


I have used both BackupExec and Arcserve - they are 90% similar, both work on Exchange, both's BLB no good. But ( there is always a but), BackupExec is faster, Arcserve's tech support is a little headache. I would suggest BackupExec.

I also use DataKeeper to backup PCs' data to a Snap server. Snap server is Network Attached Storage, actually just a thin server with a bunch of big hard disks ( can be RAID ). My snap server is from Quantum and this software comes with it free.

/Michael


Hi Mitch,

I am backing up Exchange 5.5 with Veritas Backup Exec v8.5.  I support approx. 1300 users and use two Dell 120T autoloaders with 5 tapes (70GM) in each.  We do a full backup once a week and incrementals daily.  I have a number of problems with it right now:

One is that we have a Bridgehead server (Exchange) on our tier one domain (accounts domain) and my backups run on the tier two domain (resource domain)  I can't back up the Bridgehead because my beservice acct is on the resource domain and has no rights on tier one.   I tried using a tieir one acct but it wouldn't work for either.

Another annoying thing is there is no such thing as an incremental backup of the Exchange information store since if only one user gets an email during the day the whole store has changed and will backup each day.  We are studying the possibility of backing up the mail boxes instead of the information store.  That would have the added benefit of being able to restore an email folder without having to send the whole database to headquarters.

I will be watching with great interest to see the results of your survey.

Regards,

-Robby Robertson

Canada Customs & Revenue Agency


I use BackUp Exec 8.5 for small client sites, usually in the 10-200 user range. I back up everything, including mailboxes. Recovering individual

messages is a great feature!

Chris

Any complaints or issues that have arisen while using it?

Mitch

The only issues are, making sure its installed properly. Making sure the backup account has the proper permissions, etc.

The backup takes alot longer, but that's not an issue at this time for my clients.

Again, the ability to restore messages is well worth the trade off in backup time.

Chris


Hi Mitch;

Enjoyed your article on Veritas Backup Exec. We've been using the product now for over a year. Here are some comments/opinions I hope you find interesting:

Overall, we're very happy with the product. Our company is probably getting to the size now where we'll need more than just Backup Exec, and have to go with NetBackup or Enterprise backup. Anyways, we back up about 1TB with our full backups.

We have 3 dedicated backup servers - 1 for Exchange, 1 for our IS servers, and 1 for general servers (file, print, etc...).

Cons:

-There is no way to export a job. Thus, if we implement a new backup server (which we recently did), we have to manually recreate all the jobs on the new server. Rather inconvenient.

-Though it is nice to be able to back up individual mailboxes, we've been warned by Microsoft that this is not supported by them and can cause disruption to the Information Store database. We have to back up the entire store anyways, and just don't have the window to be able to sneak in a backup of the mailboxes as well.

-If you are backing up multiple servers (say server1 - server9) and the backup job has a problem with server 6, then servers 7 - 9 won't get backed up. Sometimes Veritas BUExec will come up with the error "device not available", which will stop the job. Yet, jobs scheduled later are able to use the backup device fine. It is annoying that this error tanks the whole job, instead of retrying it (a feature available in NetBackup and/or Enterprise Backup, I believe).

-The licensing is a bit confusing as well. We got back to using 7.x where you would buy a server license and back up all the machines you like. With 8.x, as it is agent bases on remote servers, you have to purchase an additional license for each server you want to back up. This gets difficult to track, and was not immediately understood by us.

But, like I say, on the whole we are happy with the product.

Have a great day, Mitch. Hope my comments were of use.

Cheers,

-Adrian Phillips

Network Support Technician

PMC-Sierra, Inc.


Comment on product is that by default when setting up a job it seems to default to "append and overwrite if media is not appendable" This is bad it should by default terminate if no appendable media is found.

This can be changed under tools/options , but as installed it defaults to overwrite

We have had a case where a job that overwrites the media is run and then an append job is run straight after. Backup exec considered the tape (which contained the first job) was not appendable and overwrote it!

An operator can get caught out if they are not careful.

regards

Dean

letter.gif (161 bytes) Send me feedback on this article.
back.gif (2457 bytes) Back to Mitch Tulloch's column on OutlookExchange
Disclaimer: I hope that the information in these pages is valuable to you. Your use of the information contained in these pages, however, is at your sole risk. All information on these pages is provided "as -is", without any warranty, whether express or implied, of its accuracy, completeness, fitness for a particular purpose, title or non-infringement, and none of the third-party products or information mentioned in the work are authored, recommended, supported or guaranteed by me. I shall not be liable for any damages you may sustain by using this information, whether direct, indirect, special, incidental or consequential, even if it has been advised of the possibility of such damages.

Disclaimer: Your use of the information contained in these pages is at your sole risk. All information on these pages is provided "as is", without any warranty, whether express or implied, of its accuracy, completeness, fitness for a particular purpose, title or non-infringement, and none of the third-party products or information mentioned in the work are authored, recommended, supported or guaranteed by Stephen Bryant or Pro Exchange. OutlookExchange.Com, Stephen Bryant and Pro Exchange shall not be liable for any damages you may sustain by using this information, whether direct, indirect, special, incidental or consequential, even if it has been advised of the possibility of such damages.

Copyright Stephen Bryant 2008